1. Delivery of Physical Items:

• NiVi Trips primarily offers travel services and experiences, and as such, there may be limited instances where physical items or documents are shipped to customers.
• Any physical items or documents, such as travel itineraries, tickets, or promotional materials, will be shipped to the address provided by the customer during the booking process.

2. Shipping Methods:

• NiVi Trips utilizes trusted shipping carriers to deliver physical items to customers. The shipping method and estimated delivery time will vary depending on the destination and the shipping carrier’s policies.
• Customers will be provided with tracking information once the item has been shipped, allowing them to monitor the status of their delivery.

3. Shipping Fees:

• Shipping fees may apply for the delivery of physical items and will be calculated based on the shipping destination, package weight, and shipping method selected.
• Any applicable shipping fees will be disclosed to the customer during the booking process or before finalizing the purchase.

4. Delivery Timeframes:

• NiVi Trips aims to process and ship physical items in a timely manner to ensure they are delivered before the start of the booked trip.
• The estimated delivery timeframe will be provided to the customer at the time of booking, taking into account factors such as shipping destination and carrier availability.

5. International Shipping:

• NiVi Trips offers international shipping for physical items, subject to the shipping carriers’ policies and restrictions.
• Customers should be aware that international shipping may incur additional fees, customs duties, or taxes, which are the responsibility of the recipient.

6. Address Accuracy:

• It is the responsibility of the customer to provide accurate and complete shipping information during the booking process to ensure successful delivery.
• NiVi Trips is not liable for any delays or non-delivery of items due to incorrect or incomplete shipping addresses provided by the customer.

7. Lost or Damaged Shipments:

• In the rare event that a shipment is lost or damaged during transit, customers should contact NiVi Trips immediately to report the issue.
• NiVi Trips will work with the shipping carrier to resolve the issue and may provide a replacement item or refund, subject to the carrier’s policies and investigation.

8. Contact Us:

• If you have any questions or concerns about our Shipping Policy, please contact us at contact@nivitrips.com.

By booking our services, you acknowledge that you have read, understood, and agree to be bound by this Shipping Policy.